Forum Discussion

jackkellybob's avatar
jackkellybob
5 years ago
Solved

Why do you say that I have to buy the game I bought it already

Product: UFC 4
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
What is your gamertag/PSN ID? BigballJohn
Can you tell us the date (MM/DD/YYYY) that you saw the bug? Today and yesterday
What time did you see the bug? (HH:MM AM/PM) All time
What is your time zone? GMT (UTC)
Which mode has this happened in? Other
Summarize your bug I just want to know that I own the game because I bought it why is it saying that I have to buy it I thought Early Access Matt I can play it early and not a trial. That is just a demo
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? By the game join EA access and then it says you have to buy it but I bought it already
What happens when the bug occurs? I don't want to pay trial I just want to play the game but I'll stop complaining if you guys give me 20 hours to play more
What do you expect to see? Just drop the [profanity removed] game you'll make a lot of money there is nothing out here thank you

‌

Why is it saying that I have to buy the game when I bought it already I joined EA access I thought I can play it early not trial. But it is fun I just don't want it to mess up my pre-order it is a solid game can you guys also add the move list when you're playing online just so I can see how to throw nice good game

Edit: Removed profanity. Please keep the following rule in mind going forward:

Don't curse or swear. Don't try to get away with it by using symbols in place of letters, too. We all k*** what you're trying to s**.

Thank you,

-Aljo

  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    @jackkellybob 

    If you used up all 10 hours, you'll need to wait until the game releases to keep playing. The full game isn't available with EA Access currently.

12 Replies

  • jackkellybob's avatar
    jackkellybob
    5 years ago

    yes I did that is all gays are giving very fun game good job but can you guys add move list when you online it will be helpful for beginners thank you

  • HazzOnaHype's avatar
    HazzOnaHype
    5 years ago
    @EA_Aljo Will you be doing anything about the people who currently cant play the trial due to the error "do you own this game or app?" Wouldnt mind knowing that you arent bothering to fix it so I can stop wasting my own time trying to.
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @jackkellybob 

    If you used up all 10 hours, you'll need to wait until the game releases to keep playing. The full game isn't available with EA Access currently.

  • xbillz4x's avatar
    xbillz4x
    5 years ago
    @EA_Aljo Im also having this problem and as it’s not letting me download from the EA access app it makes me download the trial from the store which then proceeds to not work when downloaded.
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @xbillz4x 

    Do you have an EA Access subscription? What happens when you try to download it through EA Access?

  • xbillz4x's avatar
    xbillz4x
    5 years ago
    @EA_Aljo Yes I have an EA access subscription I have done for a number of ears and when i try to download it from the app it says download failed then redirects me to the app store where i can install the trial
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @xbillz4x 


    Is installing the trial from the store working? That usually is a good alternative when there's difficulties with downloading it through the EA Access app.

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