Why did my heirloom or mythical fragments not be sent to my account when my activity page shows that all of my boxes have been purchased and all rewards have been obtained? I was logged into a Belgian server at the time, please help me handle this.
Please search for my lost fragments
I hope the administrator can help me find the rewards I deserve I unlocked all the anniversary celebration activities on the Belgian server, but I didn't get the mythic fragments
There was a bug in my game during the anniversary event. I claimed all the rewards in the Billy time zone and found that my 150 mythic fragments didn't arrive, but the event shows they have been obtained. Please deal with it quickly ！！！！！
Why didn't I get my heirloom fragments? Does the activity show that I already have it?
HiChilly What do you mean exactly?
The collected Apex red fragments from the 7th anniversary event show as owned, but not on my account
Yes, the ea account in the screenshot couldn't be logged in because the initial email was stolen. So I used this account to post. Recently, due to work reasons, I haven't replied to you in time. Could you please help me find the lost content of the screenshot account? I'm still worrying about whether to play this game or not because I lost 150 fragments
