a couple of years back i unliked my PlayStation account from ea and dint play apex for a couple of years now that i wanted to play the game again i hoped back on my old account where i have all my progress so i thought i come to realize that all my progress is gone i contacted support an they said it was a bug is there any was i could get my progress back?
Ideas
account progress lost
6 Comments
- msoluto21 days agoNew Spectator
alr thanks for your help
- EA_Mako21 days ago
Community Manager
If you've re-linked the original accounts and still aren't seeing any of your progress, then I'm afraid it would be lost permanently.
- msoluto21 days agoNew Spectator
Hello EA_Mako is there any way i can get my progress back?
- EA_Mako21 days ago
Community Manager
Hey msoluto,
This is not a bug, sorry. This is because your account was unlinked. Unlinking your account removes your progress and that can be permanent.
- msoluto21 days agoNew Spectator
hello EA_Mako i have done that multiple times and the progress isn't there i have check all my accounts and my previous progress is just in none of them its like it just got delete and the support guy i contacted said it was a bug
- EA_Mako21 days ago
Community Manager
Status changed:NewtoNot A BugHey msoluto,
Account progress being lost here would be due to unlinking your account previously, not actually a bug.
Any time you unlink a platform from your account, there's a chance that progress will be lost permanently. In some cases you can re-link the accounts to recover access to that content, but if you've re-linked the original accounts and still aren't seeing any of your progress then I'm afraid it would be lost.
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