Ideas

muckduck007's avatar
muckduck007
Seasoned Newcomer
3 days ago

Apex Legends Account-Specific Squadmate Crash on Full Elimination

Title: Apex Legends Account-Specific Squadmate Crash on Full Elimination

 

Platform:

PC (Steam)

 

Game:

Apex Legends

 

Issue Summary:

I am experiencing a highly reproducible issue where teammates crash specifically when my account is fully eliminated in-game. The issue appears to be tied to my Apex account rather than my PC, game installation, or hardware configuration.

 

Observed Behavior:

 

- When I am knocked but not fully eliminated, no crash occurs.

- The moment I become fully eliminated (“full killed”), teammates frequently crash to desktop.

- The crash occurs for multiple different players and teammates.

- The crash does NOT occur when those same players queue with other people.

- The issue does NOT occur when I use a different Apex account on the same PC.

 

This strongly suggests the issue is tied specifically to my account state or replicated data associated with my account.

 

Reproduction Steps:

 

1. Queue into a match with my main Apex account.

2. Play normally until I am fully eliminated.

3. Upon full elimination, teammates often crash immediately or during spectator/death transition.

 

Expected Result:

Teammates should remain connected and continue the match normally after my elimination.

 

Actual Result:

Teammates crash to desktop after my account is fully eliminated.

 

Troubleshooting Already Performed:

I have already attempted extensive troubleshooting, including:

 

Account / Cosmetic Testing:

 

- Removed all skins

- Removed all reactive weapon skins

- Removed all banners, poses, trackers, and badges

- Used default legend skins

- Used default death box

- Removed charms and cosmetics

- Tested multiple legends

 

Local File / Config Testing:

 

- Verified game files

- Deleted and regenerated Apex config files

- Removed autoexec/config modifications

- Removed all launch options

- Cleared shader caches

- Disabled Steam cloud sync

- Tested with fresh generated settings

 

Overlay / Software Testing:

 

- Disabled overlays

- Disabled RTSS/RivaTuner

- Disabled crosshair overlay software

- Tested without OBS

- Disabled Discord overlay

- Disabled Steam overlay

 

Critical Finding:

The issue appears ONLY on my primary Apex account.

 

Using a different Apex account on the same PC with the same hardware/software setup does NOT reproduce the issue.

 

Additional Notes:

 

- The account has never been used on another platform.

- No cross-progression or account merge has occurred.

- The issue seems specifically tied to the full death/spectator transition state.

- This may potentially involve corrupted account replication data, spectator-state synchronization, death-state serialization, or malformed account metadata.

 

Request:

Please investigate whether there may be corrupted account-side data or a backend issue associated with my Apex account causing client crashes for teammates during full elimination/spectator transition.

 

I can provide video recordings and additional reproduction details if necessary.

2 Comments

  • To add to this post, I have the same problem but my account IS cross-platform connected. When I play on a console with the same bugged account, the crashing doesnt happen. Only on PC with said cross-platform account does it crash my teammates on death.

  • Smylet68's avatar
    Smylet68
    Seasoned Newcomer
    1 day ago

    Hello, i have exaclty the same bug when i play with my (NA friends) and me (FR).

    With the full Squad FR there is no problem. Only had it when i play with de NA friends

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