Ideas

F1zzyDude's avatar
F1zzyDude
New Spectator
2 months ago
Status:
Not A Bug

Apex packs are greyed out in the store

After the current Fight Force event released i was unable to purchase packs form the apex store. I read that it could be caused by my region settings however, they are fine and are set to the UK. I can purchase skins with no problems but when a pack and a skin are sold together it becomes unavailable. I am not sure if this could be something to do with age and a need of verification but i could not find anything like that. I'm also on steam but so are my friends and they are not having any problems.

If there is a fix for this can someone please let me know.

3 Comments

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey F1zzyDude​,

    Have you checked to be sure you're not on a VPN?

    Checking your registered country is good to keep in mind as well, but as you've done that I'd double-check your connection to be sure one isn't still active in the background. 

    The game isn't offering packs here as it thinks you're in a country where they can't be purchased.

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