Apex progression lost in 2021 after PSN ID change (GokhanSen55)
Hi Community Managers. I am posting here because frontline live chat agents keep mistakenly telling me this is a 2023 cross-progression issue and refusing to look up my history.
My original PSN ID was GokhanSen55. In 2021, I changed my ID to Northisko, and all my Apex progression vanished. This happened TWO YEARS before cross-progression existed. I have video clips from 2021 showing these exact skins on my profile. Can an internal EA admin please look up the historical account link for my old PSN persona 'GokhanSen55' so we can locate the old account holding my items? Thank you.
Here's the clip as you can see i am playing octane and i have the skin called Head Trip which was on my old account and there's my username at the bottom left of the screen.