Bug or Error

I tried opening the app, and it told me to contact support and paste the following codes.

R8:  8f0a40b613398cab   R9:  4541434900000093
R10: 8b582f2a0b0da165   R11: 0000000000000000
R12: 00000056bb1ab330   R13: b430c2ca8ec92e0e
R14: 00000056bb1ab2d0   R15: 00007ffa0e004000