Ideas

trizzyk0608's avatar
trizzyk0608
Seasoned Newcomer
3 days ago

Error code 3072

I recently switched from the PS4 version of the game to the PS5 version and keep getting this error when loading certain assets like skins for legends and weapons. Anyone know how to fix?

I’ve tried switching the console off and on again and also reinstalling the game.

 

 

3 Comments

  • mi_mozu9's avatar
    mi_mozu9
    New Spectator
    1 day ago

    こんにちは。何回か試合をした後だとバグなおりましたよ。解決済みでしたらすみません

  • trizzyk0608's avatar
    trizzyk0608
    Seasoned Newcomer
    1 day ago

    Hello. I am the one that logged this, and it has not been resolved yet for me can anyone help?

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey trizzyk0608​

    If you haven't already, please try restoring your PS5 licenses to see if it helps load the missing model. It might be worth deleting the PS4 version first to avoid any conflicts. 

    If you've already tried the above and the issue persists, try clearing the PS5's cache. You can do so after entering Safe Mode by following the steps on this page

    Let us know how it goes, thanks! 

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