False-positive ban wave
I’m posting because I’m genuinely trying to understand what happened and see if anyone else experienced something similar.
I recently received a permanent Apex Legends ban for “enhancement usage,” and I’m honestly confused by it. I had been playing normally for weeks without any issues, and the ban happened immediately after the May 19 update.
A few weeks before this happened, I upgraded from Windows 10 to Windows 11, but Apex worked perfectly afterward for weeks, so I never thought anything of it. On May 19, the only thing I changed was enabling Steam Overlay briefly so I could purchase Apex Coins. What makes this even more confusing is that I’ve actually been having one of my worst seasons. My K/D has been around 1.07 and I’ve honestly been getting stomped in Diamond 4. I’m definitely not some player suddenly dropping crazy stats or doing anything out of the ordinary, which is part of why this has been so difficult for me to understand.
I submitted appeals to EA and received the same template response confirming the penalty, but I still have no idea what could have triggered an “enhancement usage” detection.
I’m not here to argue with anyone or attack EA. I understand anti-cheat systems are important and I fully support removing actual cheaters from the game. I despise cheating and constantly run into cheaters myself in Apex, which honestly makes this situation even harder for me to understand.
I’m simply trying to figure out if anyone else experienced something similar around the May 19 update, especially if you were flagged for “enhancement usage” and had no idea why. If anyone has gone through something similar or has any insight, I’d really appreciate hearing from you.