Ideas

pchzgg's avatar
pchzgg
New Spectator
23 days ago

I can't buy a Battle Pass or anything else.

When purchasing any Battle Pass or Apex Coins, pressing the button simply does nothing. In other games with microtransactions, the Steam overlay opens smoothly, but in Apex, nothing happens.
missing content
progress issue
steam
w4veyj4y's avatar
w4veyj4y
New Spectator
23 days ago

im trying to buy apex tokens but it wont take my money from my steam wallet. it goes through like a  normal purchase but then the steam shortcut messes up and the purchase doesnt finish. how do i fix this issue?

 

  • Midnight9746's avatar
    Midnight9746
    Hero+
    23 days ago

    w4veyj4y​ This sounds like an issue with Steam, so have you tried contacting Steam Support yet?

  • EA_Mari's avatar
    EA_Mari
    Icon for Community Manager rankCommunity Manager
    17 days ago

    w4veyj4y​ and pchzgg​ , 

    Can I check with ye both:  what do you mean by "pressing the button" in the initial comment? Is it when the purchase would usually go through? Does the Steam checkout window just close?

    That would help us investigate this further. Cheers! 

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