(I'm using a translation, so the context may be off.)
When I tried to play Apex Legends on Nintendo Switch before, a screen related to parental controls popped up. After entering my email address, when I tried to proceed to the next screen, it switched to a screen with an attached file. When I quit once and restarted, and then pressed the button to start authentication, the same screen appeared again.
Even after clearing the cache, restarting the console, and organizing the data, the same screen appears.
This is personal information I researched on my own, but if the entered email address is associated with an account under the age of 13, this is the result. (I think this is completely wrong.)
Please assist me in resolving this issue.
Translated with DeepL.com (free version)
