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ONE_game275's avatar
ONE_game275
New Spectator
7 months ago
Status:
New

I got an Apex pack through a bug, what should I do?

Error code: None
Date and time of occurrence: Around 7:00 PM on February 12, 2025, Japan time.
Device: PC (Steam)
Troubleshooting steps: Restarting PC, Steam, and Apex
I played trio mode and when I returned to the lobby I got one apex pack.
 After that, I checked and it was not a pack that can be obtained from events, battle passes, or levels, so I reported it.
Also, I would like to know what to do with this Apex pack.
The packs obtained here are the regular apex packs that can be obtained with 1000 and 2000 points from the event.

2 Comments

  • Error code: None
    Date and time of occurrence: Around 7:00 PM on February 13, 2025, Japan time.
    Device: PC (Steam)
    Troubleshooting steps: Restarting PC, Steam, and Apex

    A similar bug occurred today. It is probably due to the packs that can be obtained during the anniversary event.

    Timeline:

    1: Use a pack from the anniversary event

    2: Play Apex (ranked match, etc.)

    3: Return to the lobby to get the pack

    I haven't used the packs from the previous day or this one yet, so I don't know what kind of phenomenon will occur.

    Also, these phenomena did not go away even after restarting the PC or the game.

  • ONE_game275's avatar
    ONE_game275
    New Spectator
    7 months ago
    Error code: None
    Date and time of occurrence: Around 2:00 PM on February 15, 2025, Japan time.
    Device: PC (Steam)
    Troubleshooting steps: Restarting PC, Steam, and Apex

    Something similar happened today.
    However, this time it happened with a free Apex pack obtained through a chain offer.

    Timeline

    1: Use a free pack from a chain offer

    2: Play Apex (ranked match, etc.)

    3: Return to the lobby and obtain a pack

    I haven't used the three packs I got from this bug yet, so I don't know what kind of phenomenon will occur in the future.

    Also, the items I got from the packs were usable as normal (skins, etc.)

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