Copy pasting this from my EA Help case, because it prompts me to resume the case and says "Waiting for player" which shows up after a Game Advisor contacts you, even though I have not received any reply to the case and it just keeps going in a loop, so I assume no one will reply to me there :))
Hey there! So a few days ago I logged on and saw that the community challenges were 1/3 done and I already saw that I was not credited for the 20 stars you get per community challenge completion. I was level 30 in the battle pass when I last played and few days ago I was still level 30, I did not pay much attention as I thought it would give it later and it is bugged. That day I got my battle pass to level 35 and stopped playing. Today after the reset I logged on to do the challenges and I see that we can earn 20 packs, meaning we did 3/3 community challenges which would mean I should have gotten 20 stars for milestone 2 and 20 stars for milestone 3 and on top of that the extra 30 stars for full completion, meaning 5 full battle pass levels. But after logging in today I was still level 35 into the battle pass (should have been level 40) Meaning I was not credited for any of these stars, I thought maybe its bugged and I have to earn a level for it to refresh, but to no luck, I just got a level from playing and nothing was fixed. Would love to be credited with the free stars we earned as a community.