I bought for 19.99 euros 2.150 Apex coins for the first time. The first time offer in the shop stated, because it was my first time purchasing coins, I will get bonus ones. 1000 additionally to be ex...
Ideas
i had the same exact problem when i bought coins yesterday, i bought 500 coins for 4,99euros and 2150 coins for 19,99 euros, i received only 500 coins but not the rest. i contacted the ea support they told me that on their side they see my coins, yes but on my side i don't have them and i can't do anything, they don't want to refund or to add them manually even with the tons of proof that i have. please help