My account was reset to level 1

So as of lately I get on apex couple months in between on PlayStation, have not switched my account to anything else and so I loaded up my apex and out of no where it unlinked my EA I’m assuming because I put it the same email and password, next you know I’m completely a brand new player, I have almost 2k hours on apex and all my stuff is gone.. not sure if i didn’t put the right email and password or my account got hacked but I’m struggling to even figure out.. let alone trying to contact support. Has anyone ever had this problem? 

Hey friends,

Logging into Apex last night it looks like my account level has been reset. I have all my unlocks, crafting materials and characters but my stats have been deleted, my character specific badges are locked again and my level has been reset back to grey 1. Level up rewards of legend tokens and apex packs are also not unlocking so the game knows these have been unlocked already. I tried playing a few games to see if it corrects as well as unlinking and relinking my ea account and hard resetting my game and console to no avail. Anybody else have this issue and have a fix? 

My account was reset too

I logged in early yesterday and played a few matches, nothing out of the ordinary. Logged in several hours later and my entire account is reset, im now level 1 with no coins or paid content.

I am noticing multiple people having this issue, can an official help me resolve this? I have contacted support and have tickets open regarding this issue.

I have the same problem. I logged into apex on August 24th and found that my account had returned to level 1. The gold coins and chests on my account had decreased, and the strange fragments had turned negative. Instead, my pass level had been raised to 47. However, I haven't completed a single weekly task. Therefore, I would like to seek your help to see if I can restore the data on my account.

I opened the game and all my stats were gone, but I still have my cosmetics.  I didnt unlink my account in any way.

my Apex level has changed to level one. I unbound EA and Steam, but when I rebind them, the level still hasn't changed. What should I do

Can you help me EA_Mako​ 

My Apex Legends account was reset to Level 1 on the afternoon of August 24th. All my personal data has disappeared, and my Battle Pass has also been downgraded. I have never encountered such a situation before. Additionally, my gold, Legend Tokens, and Crafting Metals have all become negative values. I have no history of gifting or receiving "black gold" (unauthorized/illegitimate in-game currency).

EA_Mako​ 

Hello, just the day before this season update, I was still playing with my account, but when I logged in to my account again, I found that my account level was reset to level 1, and some badges were reset, but my skin was still there, but I didn't find it at the time, and I thought it was a season update. I am logged in through Steam and I need to restore my account.