Good morning,
I was logged in waiting for a match when I was redirected to the main menu and my account appeared at level 1. I have 1,607 hours of play. Could you help me recover my content?
Regards.
Good morning,
I was logged in waiting for a match when I was redirected to the main menu and my account appeared at level 1. I have 1,607 hours of play. Could you help me recover my content?
Regards.
I have the same problem. My account was reset to level 1. Is there anything I can do ?
nah it didnt work plz help
Hello EA_Mako, thanks for solving my account level reset issue, but I haven't get Legend Tokens by Account Progression. Those Tokens and Packs should from level 221 to 222 award seems missing from my account. I wonder some data issue happend about my account progression? I've never cross-platform my account btw.(new level 223 and still no Legend Tokens)
Could you kindly fix this for my account asap?
Cheers!
Hello, dear manager, my Apex account lost all its progress a few days ago and became level 1, but the skins and heirlooms were not affected. I tried to contact EA customer support, but they were unable to resolve the issue. I have invested a lot of time and money in this game. I hope you can help me recover my game progress. Thank you!The EA account name of this account is Muxiaobaii
so we all have this problem but no solution??
This guy's latest reply was over ten hours ago, yet he hasn't responded to my messages and posts sent three days ago. What on earth is going on here?
my Apex level has changed to level one. I unbound EA and Steam, but when I rebind them, the level still hasn't changed.
My account was reset too
I am still level one with stuff missing, I’ve closed app and redownloaded the game. I’m still missing stuff. EA_Mako
I encountered the same issue. Please help me recover my game data