Possible Match-Level Server Performance

Dear EA Support Team,

I would like to report a gameplay issue I have encountered in Apex Legends and provide information that may be useful for investigation.

In certain matches, the following behavior occurs consistently:

• Severe slowdown is present immediately from the start of the match (including the drop phase)
• All players appear affected equally: myself, teammates, and enemy players
• Player movement, actions, and combat feel globally slowed rather than desynchronized
• As the number of players in the match decreases, the slowdown gradually improves
• When leaving the match and queueing again, the issue does not always reoccur

During these occurrences, the affected players were located in different regions:

• Japan (Tokyo)
• Japan (Hiroshima)
• Singapore

Because players in geographically separate regions experience the same symptoms simultaneously, it seems unlikely that this is caused by an individual connection, local ISP congestion, or regional routing issues.

The issue tends to occur more frequently during peak hours (approximately 20:00–22:00 JST), though it is not limited exclusively to that time frame.

Based on these observations, this behavior may be related to match-level server performance or resource constraints affecting a specific server instance, rather than client-side or network-specific problems. I am sharing this information in case it helps with internal monitoring or investigation.

Thank you for your time and support.

Kind regards,