My game crash and I lost a possible heirloom.
I had just bout the apex plus battle pass and it gave me a gold apex pack.but during the pack opening intro my game froze the crash.I never got my item, this only happens when I get heirlooms I’ve got two heirlooms and this happened both times.but this time I didn’t get an item and I fear it might of been a heirloom.8Views0likes2CommentsStorm Point force crashes my game
When loading into Storm Point, there is a small chance the game will freeze just after the character selection screen for about a minute and then the game crashes. This is not restricted to Battle Royale modes, as it has happened to me before on the Mixtape map "Barometer". This does not happen on any other map. I am on PS4, however I have seen many reports online stating that this bug occurs on many different platforms. Please fix this bug because it's at a point where I have to stop playing the game when Storm Point is the featured map, and it's my favourite map to so that's a quite disappointing. I fear that I could get suspended for disconnecting too much when it is not even my fault. Thank you! -with regards, RedDotShark1813Views1like1CommentFrequent PS4 Freeze During Apex Legends Gameplay
Description: While playing Apex Legends on my PlayStation 4, the system frequently freezes and becomes completely unresponsive. When this happens, I cannot take a screenshot with the PS4 itself, so I used my smartphone to capture the screen at the time of the freeze. Please see the attached image as evidence. Details: Platform: PlayStation 4 Connection: Wired (LAN) Date/Time of latest occurrence: August 28, 2025, 03:35 JST Frequency: About 3–5 times per week Impact: Game session is interrupted, PS4 requires restart Request: Could you investigate this freeze issue? It happens often enough to seriously affect gameplay. Please let me know if additional logs or information are needed. Thank you for your support.11Views0likes2CommentsGame Constantly Stuttering On Xbox Series X
Recently when I play ranked specifically my game constantly stutters making the game unplayable. It only started recently and happens almost every other game now. I have to constantly restart my game mid match to try and fix it. Has anyone else encountered this? I’ve reset my FPS to 60hz, even switched between performance and balanced mode but nothing helps. Multiplayer matches run perfectly fine. My network connections are all good. When looking this up apparently many Xbox users are going through this and it has yet to been addressed. After playing since launch day I now can’t even play the game anymore11Views0likes0CommentsRequesting a review of an Apex Legends account penalty– Apex Legends
尊敬的 EA 客户支持, 我写这封信是为了真诚地请求您审查我在我的 Apex 英雄帐户上收到的处罚。我坚信这可能是一次误判,因为我一直坚持着游戏规则,努力公平竞争。 我在 EA 和 Steam 上的《Apex 英雄》中投入了 6,000 多个小时。该帐户不仅仅是一个游戏资料;它代表了多年的奉献、热情和辛勤工作。我从未使用过作弊、漏洞利用或从事任何违反 EA 服务条款或《Apex 英雄》行为准则的行为。 因此,我真诚地请求您重新调查我的帐户。我相信您的彻底审查将确认我没有违反任何规则。 感谢您花时间阅读我的请求,并给我解释和上诉的机会。23Views0likes2CommentsStuck on infinite loading screen Steam version
Hello, I am experiencing a persistent issue with Apex Legends on Steam, the game gets stuck on the loading screen indefinitely. I have already uninstalled and reinstalled the game three times, updated my graphics card drivers to the latest version, added the -novid command to the launch parameters, disconnected all peripherals from the PC, disabled fullscreen optimizations, changed my DNS settings to 8.8.8.8 and 8.8.4.4, ran ipconfig /flushdns and netsh winsock reset in Command Prompt, cleared Steam download cache, reset my PC's network settings, added Apex Legends to Windows Firewall exceptions, verified the integrity of the game files and even waited more than 30 minutes on the loading screen with no progress. Despite all these attempts, the game still remains stuck on the loading screen every time I try to play. Could you please provide further assistance or any advanced troubleshooting steps I might have missed. Thank you.135Views7likes5CommentsGame breaking bug. Crashing server easily inside Wild Card mode.
Crashing servers using Alter's ultimate. Found by accident with a friend. Using Alter's ultimate while being close to the replicator (the Wild Card mode) and then using the rift at the same time as you use the replicator causes the server to crash. Doing it in NORMAL modes causes you to NOT be able to click ESCAPE (button on your keyboard) to close menus or open the settings/exit to desktop menu itself.18Views0likes1Commentswitch2版apex, (Switch 2 version Apex, obvious bugs and lag)
〈English、DeepL〉 I have played Switch 2 version Apex on a gaming monitor in TV mode. There are mainly the following 1 to 3 bugs. In all situations, there are many instances where nothing moves for a moment and the screen freezes. Sometimes it crashes and returns to the login screen. Perhaps due to slow rendering, there have been several instances where shots appeared to hit the target and the sound of the shot was heard, but in reality the shot missed and the opponent was no longer there. Compared to the original Switch, crashes have decreased, but screen freezes occur with significant frequency, which I believe is a technical bug specific to the Switch 2 version of Apex. These issues are likely related to the device's specifications, as evidenced by the device overheating. However, I hope EA will implement updates to reduce the load and further optimize the game for different devices. For example, simplifying the depiction of upper floors of buildings in densely populated areas that are not movable, simplifying overall object depictions, and simplifying Ultimate effects. Player depictions could also be simplified beyond outlines. Additionally, unlike other platforms, there are almost no video graphics or performance settings options. Adding these could accommodate various user requests and lower the barriers for updates related to gameplay comfort. Another issue is a bug where effects and sounds from Bangalore's Ultimate ability appear even when using other Legends in the shooting range. I understand that addressing these issues will require significant effort. However, I shared my opinions because I want to enjoy Apex more and improve alongside other players. I am deeply grateful for all the efforts you have made to bring Apex to the Switch 2. I would like to continue playing Apex and other games from your company in the future. I hope you will continue your efforts for all players. Thank you for always creating wonderful works. Translated with DeepL.com (free version) [Edit, EN only here please - CM]94Views0likes0Comments