Ideas

Breedy6969's avatar
Breedy6969
New Spectator
14 hours ago
Status:
Duplicate

Rank dropped hasn’t been restored

Hi I mentioned a problem a couple days ago where I lost about 600 pts and dropped from d3 to d4 after the update. The moderator said it was the same problem that a lot of players had recently where they were dropped all the way down to bronze or similar. However, all the players I’ve talked to that were dropped to bronze have since been restored to the right rank, but I have not. It makes me think my bug is different than the others. Please advise if you need my username, thanks!

 

on Xbox happened two days ago after the update.

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  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    13 hours ago
    Status changed:
    New
    to
    Duplicate

    Hey there,

    This is indeed part of the same issue covered in the thread below. 

    Ranks were returned to their state before the issue took place, so if you had earned RP during the situation that would still be missing.

    We don't yet have any other information to share on this, but as soon as we have news to provide we'll update the thread below, thanks!

    Rank Reset Bug | EA Forums - 11930210

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