Ideas

aj1o93ybwa1y's avatar
2 days ago

Unjustified ban, disrespect for their players on the part of the developers

in English:
My best friend was banned, as support said (for cheating), BUT MY FRIEND HAS BEEN PLAYING THIS GAME SINCE THIS GAME CAME OUT, he was in the pro league, he just has the skill. Nickname of my friend/legendary Apex player - hisofu twitch:  https://www.twitch.tv/hisofu !!!!!!!!!
Please unban him. The ban is unjustified!!! He was playing your game on stream and was instantly banned. He's never played with cheats; he's a decent and honest citizen. He's very kind and responsive, and you don't care about your players. Please note, thank you in advance.
на Русском:
Моего лучшего друга забанили, как сказала поддержка (за читерство), НО МОЙ ДРУГ ИГРАЕТ В ЭТУ ИГРУ С САМОГО ВЫХОДА, он был в профессиональной лиге, у него просто скилл. Никнейм моего друга/легендарного игрока Apex - hisofu на Twitch: https://www.twitch.tv/hisofu !!!!!!!!! Пожалуйста, снимите с него бан. Бан необоснован!!! Он играл в вашу игру на стриме и был мгновенно забанен. Он никогда не играл с читами; он порядочный и честный человек. Он очень добрый и отзывчивый, а вам плевать на своих игроков. Обратите внимание, заранее спасибо.

5 Comments

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    2 days ago

    aj1o93ybwa1y​ 

    We have a specific process for ban appeals that your friend needs to follow. If you (or your friend) feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in the following link:

    How do I appeal a ban

    Thanks.

  • My friend filed an appeal, but it was rejected. Apparently, one of the moderators was seriously offended by his gaming skill (APEX). What should I do in this case? Where should I complain and who should I talk to? I stand for truth and honesty. If someone was offended by my friend's skill, let them practice. The account needs to be reinstated, as the reason for the ban was unfounded.My friend put so much time and effort into your game. And the moderation service can't even honestly evaluate the ban??? This is the ultimate disrespect for the people who play your game.

  • Midnight9746's avatar
    Midnight9746
    Hero+
    2 days ago

    aj1o93ybwa1y​ Your friend would need to appeal their ban again.

    Note: Each player is given 3 attempts to appeal their ban. If the appeal is denied all 3 times, that does sadly mean that the ban will be upheld.

  • aj1o93ybwa1y's avatar
    aj1o93ybwa1y
    2 days ago

    What's the likelihood of him being unbanned? The moderators don't care about their players, I don't know how else to explain this situation. If they didn't unban him the first time, what's the point? I want a concrete answer for myself and my friend. Otherwise, I don't understand the point of playing a game where the moderators aren't on the players' side.Moderation that's not interested in helping its players. You play a game you love, invest time, money, and everything you've got into it, and then your account gets banned because someone thinks you're a cheater due to your skill.
    some kind of nonsense.....

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