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Alex13andros's avatar
Alex13andros
New Spectator
2 days ago

Bought a bundle in the store and it does not appear

Hi All,

I just bought a bundle using battlefield credits and it is nowhere to be found, I am a PS5 user and I can provide the transaction ID from the playstation store so you can check the balance changes. 

downloads
playstation

1 Comment

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    9 hours ago

    Hi there,
    Sorry to hear the bundle isn’t showing up. Please try the following and let us know if that helps :

    1. Fully close and restart the game, then check the bundle/items list again.
    2. If it’s still missing, play 1–2 online matches to help your account sync, then re-check your items.
    3. Also, if you purchased it very recently, it can take up to 24 hours for the transaction to fully process and the items to show up.

     

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