bought Battlefield Pro on EA app but BF6 in on steam so cant activate

i bought BF6 in season 1 on Steam, now its season 2 i have bought a bf6 pro using EA app so i could use a creator code, but this has left the pro purchase on ea app and the game on steam. the game still tells me to buy pro on steam!

online help desk told me to post it on here.

Google AI said its fine to buy season 2 pro on ea aslong as the steam and ea accounts are linked. now it says you cant do this!!!!!

i do have redsec on ea app but its not installed as i only played 1 match on it before i bought bf6 on steam.