Bought the Jungle BP for 1400 Coins...I got nothing. Case#242677037

I bought this BP for the first skin, the sniper with the boony cap on.  Super cool.  The coins are gone from my account, I am down to 100.  I had 1500 so I DID buy the pack.

I didnt get anything.

Restarted the app, the game twice.  Nothing in my Battle pass other than completed tiers.

I got nothing.

Got support and case #242677037.  I uninstalled and re-installed the game today and it is STILL an issue.