Matchmaking Issue – Bots Not Replaced by Players (North America Servers)
Hello,
I would like to report an ongoing matchmaking issue I’ve been experiencing on North America servers.
I am consistently placed into semi-full matches that are labeled as “populating with bots.” However, the bots are not being replaced by real players because no new players seem to join after the match has started. I understand the use of bots during the first few minutes to reduce queue times, but in my experience, bots remain in the match for the entire game.
As a result, I am frequently playing Conquest matches with 24 vs 24 players instead of the intended 32 vs 32, with a significant number of bots filling the remaining slots. Since no additional players join mid-match, the games feel slow and empty, and they take longer than usual to complete. Many of the bots also occupy vehicles (such as tanks), which further impacts gameplay.
I would strongly prefer to backfill into an already active match rather than play a full game that remains partially populated by bots. It may also help to merge two or three partially filled lobbies into one full match instead of running multiple underpopulated games.
For context, I am playing on North America servers with a stable Wi-Fi connection and typically have under 30 ms ping during matches. I do tend to play late at night, which may be a factor.
Thank you for your time and assistance. I look forward to your response.
