No compensation or daily rewards for game issues on EA App and other...
I did not receive the promised compensation for the EA App error on launch day.
I bought the game before its release, and despite this, I couldn't access the game for the next 5 hours due to an error that reported missing game files that had already been downloaded.
The funniest thing about it all is that a friend of mine, who was annoyed that the game wasn't working on the EA App, refund his purchase and bought the game on Steam. He played for a while, and when they fixed the problem, he refund the game on Steam and bought it again on the EA App, receiving all the promised bonuses, a total of 24 tokens, along with an apology message from EA.
Additionally, after those few hours, when I finally managed to get into the game, I received a daily reward. It was only on the first day after entering the game, and since then I haven't received a single daily reward.
I also didn't get the bonuses I was supposed to get for the pre-release purchase.
I wrote to support about this issue, but all I received was a message from a bot telling me to turn the game off and on again and then check if the missing content had appeared. To date, I have not received a response regarding the promised compensation.
WTF? 🤯
