Winter Offensive Path Purchase Takes Coins but Unlocks Nothing (Update 1.1.3.0)

So I raised a ticket. And was told to wait for further updates. About 2 months have passed so I resumed my case then an agent tells me its been 2 months and this is too long ago so nothing can be done.

So Battelfield 6 is officially not providing content that was paid for by real money.

I am in Japan but bilingual. I mean people who do not understand English has no way of communicating with this terrible support. I feel like I need to email EA Japan and report the game as a fraudulent service to the government. It saddens me to see this happen as I used to work on the series as a former EA employee. But losing coins paid for by real cash and not being able to refund the consumer is illegal.