Ideas

paddockFerrari's avatar
paddockFerrari
Seasoned Adventurer
10 days ago
Status:
Investigating

Car clips below the track during Safety Car period

During an online multiplayer race, this happened during a Safety Car period while the player was catching up to the queue.

The car was driving normally when it suddenly started rotating, even though there was no obvious contact with another car. It then appeared to clip through the track and fall below the surface while continuing to spin.

A few moments later, the car was back on the track and the player was able to continue driving.

The same behaviour happened several times during the Safety Car period. Each time, there was no clear visible reason for the car to react like this.

In one of the incidents, another car appeared very close to the player's car shortly after it returned to the track.

It is not clear from the footage what exactly causes the issue. It could be related to another car not being visible correctly, a sync issue, collision detection, or the game physics.

The main issue shown in the clip is that the car suddenly spins, clips below the track and then returns to the circuit without any obvious visible cause.

Report code:
PGZB-XTVP-XKBH-STDD

Video:
Kann man mal machen - Danke dafür!
EA_Groguet​ 

3 Comments

  • EA_Groguet's avatar
    EA_Groguet
    Icon for Community Manager rankCommunity Manager
    9 days ago

    Hey there,

    Thanks for the report! Although the footage doesn't show what's causing the issue, do you have a picture or video showing the clipping?

    -Groguet

    EDIT: After checking it a second time, I just realised you linked a video at the end of the post. I completely missed it because it was in German! Sorry about that, I just escalated this to the team.