I play on ps5 i am trying to join anyone online lobby while having crossplay enabled it keeps giving me an error code PP65539 and says failed to join session this is only happens to crossplay allowed...
Ideas
EA_cuervo
Community Manager
Community ManagerHi there, thanks for all the details and for testing different connections.
Since the issue only happens when joining cross-play lobbies, please try changing the DNS settings on your PS5:
Go to Settings > Network > Settings > Set Up Internet Connection, select your connection, then open Advanced Settings > DNS Settings > Manual and enter:
Primary DNS: 1.1.1.1
Secondary DNS: 1.0.0.1
After that, restart your PS5 and try joining a cross-play lobby again.
Please let us know if error PP65539 still appears after trying this.
Hi it still didn’t work the same error code appears and for some reason every time i try to play fc26 or f1 26 dlc it keeps telling me that i can’t connect to ea servers it tells me i have to connect to playstation network and sign in to ea servers and i’m signed on both and they are linked on f1 26 dlc i keep trying to reconnect and then it works but for fc 26 i can’t reconnect at all
- EA_cuervo
Thanks for getting back to me.
Since you're also having trouble connecting to EA servers in other EA games, please try the connection troubleshooting steps in this article:
https://help.ea.com/en/articles/technical-issues/problems-connecting-online/
Let us know if you're still unable to connect after trying those steps.
any update on my main problem the f1 26 dlc crossplay issue is there a fix?
hi i have just tried the steps you provided and i’m unable to reconnect to the servers
hope you can get back to me with a solutions
thank you
- EA_cuervo
Thanks for trying those steps.
As a next test, could you please connect your PS5 to a different network, such as a mobile hotspot, and then try joining a crossplay-enabled lobby again?
This will help us determine whether the issue is related to your usual internet connection or if the same behavior happens regardless of the network being used.