big bug, game not starting. install via steam, not starting
Ideas
How do I get a refund? I'm not getting any help. My game is crashing. It says I am not allowed a refund due to playing 16mins, however this is entirely the time the game has spent to launch, not actual play time. Please help me to get a refund ASAP. Thanks.
Unfortunately, we can’t assist with refund queries on this forum board. For more information on whether you are entitled to a refund as well as how to claim it, please visit here https://help.ea.com/uk/help/account/returns-and-cancellations/