I am experiencing a critical issue with EA Sports F1 25 (Steam version). When I try to launch the game, it shows a black screen for a moment and then crashes immediately. I was able to play normally until around June 5, 2026. F1 24 also started showing the same crash. All other Steam games work fine. No mods are used.
Please see the attached video for the exact symptoms.
Event Viewer log:
- Level: Error
- Source: EA Javelin Anticheat
- Event ID: 1000
- The game f1_25.exe exited unexpectedly, exit code: 0xFFFFFFFF
- Exception code: 0xC0000005
- Faulting module: C:\Windows\System32\dxilconv.dll (previously also D3DSCache.dll)
My PC specs:
- GALLERIA XA7R-R46 (Ryzen 7 5700X / RTX 4060 / 32GB RAM)
- Windows 11 Home 25H2
- NVIDIA Driver: 610.47
What I have already tried (all without success):
- Verified game files
- Reinstalled F1 25
- Reinstalled EA AntiCheat multiple times
- Disabled all overlays (Steam, Discord, NVIDIA, etc.)
- Clean NVIDIA driver install with DDU
- Disabled / removed TAP-Windows Adapter V9 and other virtual adapters
- Uninstalled recent Windows Update (KB5087051)
- Clean Boot
- Repaired Visual C++ Redistributables
- Deleted My Games\F1 25 folder
- And more...
I am Japanese, so there might be some awkward expressions in my English. Sorry about that. I would really appreciate your help or any further troubleshooting steps. Thank you very much.