Ideas

traceryanrod81's avatar
traceryanrod81
New Spectator
7 months ago
Status:
Not A Bug

Game crashing

I’ve done a race twice now and the screen cuts to black then closes my application and returns me to PS5 home screen. I can’t skip the race or start in the middle of it, so I redid the race and once again halfway in it cut to black and crashed. It makes the game unplayable and enjoyable (especially when this is happening on monocco lol)

 

Anyone else experiencing this? Any fix? Hopefully EA adresses this. 

bug
career mode
crashing
playstation

5 Comments

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  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Hey there. Let's see if some troubleshooting can resolve this. Try clearing your system cache and rebuild the database with the instructions here. Let me know if that helps or not. Thanks!

  • garvic143's avatar
    garvic143
    New Novice
    7 months ago

    Do you have any tips for SeriesX ? Started Breaking Point 25 and got through the practice laps then screen freeze and crash. Tried a second time and can’t get past menu screen before it crashes. Sorry to be jumping on someone else’s issue but you seem knowledgeable. Had this issue with 24 and have been down the trouble shooting rabbit hole with no success. This is the only game out of the thirty I own including other EA titles that does this. You’re my last resort for a solution. I loved what little I played 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Try deleting the personal saved data for F1 25. To do that, please follow these steps. There is the risk of losing offline saves and changes to settings you've made. Normally, those download from the cloud, but I can't guarantee this.

    1. Press the Guide button and then highlight the F1 25 tile.
    2. Hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it.
    3. Next, go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it.

    Let me know if this helps or not. Thanks!

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi everyone, since the original post is a couple of months old, I'll go ahead and close this thread for now. If you're still experiencing crashing issues, please create a new bug report. You can find instructions here: F1® 25 | How to report a bug | EA Forums - 12211551.

    It's really important to follow the steps outlined in the article, as the information requested helps the team identify the root cause of the issue more effectively.