No release after pit stop

To recreate it have your teammate qualify well running in a good position in my team at imola (happens at most tracks) . (I have max and lando I drive as lando and max  qualifies well gets into first I pit he pits a lap later running in first gets held and comes out in 19th! )  Drive the race.  The teammate will be held if they pit along side other cars guessing it the way a “safe release” is coded yet other ai can get put out and ghost through each other it’s not fair and needs to be fixed please 

Here is another video of my teammate not being released from the pits when it is safe. With this problem it is impossible to get a double podium for my team. This problem needs to be resolved ASAP.

EA_Groguet wrote:

Thank you very much for uploading the information I requested. I have already passed it to the team.

For the rest, please, it would be useful if you could share a picture of the next:

Pit Release Assist in the Assists Menu.
Simulation Settings.
Rules/Flags.
Career Settings.

Here is my information. 

And I have one  more video of my teammate being held up in the pit, this time in abu dahbi. And one video of Ocon, who is pitting same time as my teammate, NOT being held up.

It seems our team is having trouble reproducing this issue. Do you have the Pit Assist Release off? Can you share with us which settings you have?

It would be useful if you could share a picture of the next:

• Pit Release Assist in the Assists Menu.
• Simulation Settings.
• Rules/Flags.
• Career Settings.

Hey 6a3bef1f046b55a4​ 

Thank you very much for uploading the information I requested. I have already passed it to the team.

For the rest, please, it would be useful if you could share a picture of the next:

• Pit Release Assist in the Assists Menu.
• Simulation Settings.
• Rules/Flags.
• Career Settings.

-Groguet

Here’s a video of the problem happening to my teammate in Qatar.

Yep, same here, teammate always held up in pit 

Even when the pit release assist is off my team mate in My team career is held up in the pits almost every race despite plenty of room for a safe release.

Play My Team Career 

If Pit Assist Release is on, the problem occurs.

If Pit Assist Release is off, there is no problem.

However, the teammate will be in the pit stop for at least 30 seconds, regardless of the setting.

I will collect this info later. 

I have a hunch that it has something to do with having an eleventh team on the grid, as it happens in both MyTeam and two player career (we are playing with APX).

Can anyone confirm or deny that this also happens with 10 teams on the grid?