Ideas
Hey DSO-09R, thanks for letting us know.
Could you please confirm the platform you're playing on and which troubleshooting steps you've tried so far?
Subject: Update regarding my issue on PS5 Pro
Hi there,
Thank you for your reply! Here is the information you requested:
Platform: I am playing on PS5 Pro.
Troubleshooting steps I’ve tried:
Deleted and re-uploaded save data.
Reinstalled the game.
Rebuilt the system database.
Current status:
The issue still persists with the current patch. However, the frequency has decreased compared to two months ago.
Additional details:
This problem only occurs when I am using "Fidelity Mode" (Resolution Mode). Because of this, I suspect it might be a bug related to Ray Tracing.
I hope this information helps with your investigation. Looking forward to hearing from you!
Best regards,
- EA_cuervo2 days ago
Community Manager
Thanks for the additional information! Is there any chance that you could share a screenshot or a short clip showing the bug?