I have pack name 'card.desc.FreeGoldPack' that I can't redeem because I keep getting this error in screenshot below. This error appears on PC WEB companion APP, Mobile FC25 companion APP and in-ga...
Ideas
EA_Hux
Community Manager
Community ManagerHello everyone,
Thank you for bringing this issue to our attention. We've passed on the details to the team to investigate.
Meanwhile if you could give us some additional information to help us investigate:
- Platform:
- PSN/Xbox Gamertag:
- Name of the pack you opened:
- Name of the pack inside that got you stuck:
- Did you buy the pack on the console or web app ?
- Approximate timestamp:
I am on PS5 and opened the pack that had the 1500 SP in it. The pack stuck for me is the totw provisions pack.
Have exacly same issue, don’t know what to do… can’t open any other packs because of this
Same here. Ps5 same pack. When I try to redeem Totw pack I hade issue. Pack bought from console.
Same with me , still having the same issue ?
I faced the same issue as well
Same for me
I got the same
Still same problem ?
I’ve had this identical issue and can’t spend any more fifa points in shop now or open any other packs because the IF pack is glitched it won’t let me redeem it
Same here
Same problem here...I cannot open annythink cuz of that....waiting for compensation
It is same for me 😤😤😤😡😡😡
