I have pack name 'card.desc.FreeGoldPack' that I can't redeem because I keep getting this error in screenshot below. This error appears on PC WEB companion APP, Mobile FC25 companion APP and in-ga...
Ideas
EA_Hux
Community Manager
Community ManagerHello everyone,
Thank you for bringing this issue to our attention. We've passed on the details to the team to investigate.
Meanwhile if you could give us some additional information to help us investigate:
- Platform:
- PSN/Xbox Gamertag:
- Name of the pack you opened:
- Name of the pack inside that got you stuck:
- Did you buy the pack on the console or web app ?
- Approximate timestamp:
PlayStation 5/ App
pack name on console: 1 premium gold jumbo pack
Gamer tag: Paldiharel
every time I try to open it’s says “ There was a problem connecting to the football ultimate team servers. Please try again later. And it’s takes me to the Home Screen. Stuck on this for about 6 hours
Featured Places
