I have pack name 'card.desc.FreeGoldPack' that I can't redeem because I keep getting this error in screenshot below. This error appears on PC WEB companion APP, Mobile FC25 companion APP and in-ga...
Ideas
Been having the same problem since yesterday, have chatted to support about it a few times in the past 24 hours.
- Platform: XBox S and iPhone App
- Xbox Gamertag: JamiePatt#2356
- Name of the pack you opened: Jumbo Gold Pack
- Name of the pack inside that got you stuck: Gold Pack
- Did you buy the pack on the console or web app ? Console
- Approximate timestamp: 05/03/2025, around 6:30 PM NZDT
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