I have pack name 'card.desc.FreeGoldPack' that I can't redeem because I keep getting this error in screenshot below. This error appears on PC WEB companion APP, Mobile FC25 companion APP and in-ga...
Ideas
EA_Hux
Community Manager
Community ManagerHello everyone,
Thank you for bringing this issue to our attention. We've passed on the details to the team to investigate.
Meanwhile if you could give us some additional information to help us investigate:
- Platform:
- PSN/Xbox Gamertag:
- Name of the pack you opened:
- Name of the pack inside that got you stuck:
- Did you buy the pack on the console or web app ?
- Approximate timestamp:
- 플랫폼: PS & 앱 & 모바일
- PSN/Xbox 게이머태그: mmeemy1
- 당신이 연 팩의 이름: 기억나지 않습니다
- 당신을 곤경에 빠뜨린 내부 팩의 이름: *card.desc.free gold pack
- 콘솔이나 웹 앱에서 팩을 구매하셨나요? 콘솔
- 대략적인 타임스탬프: 05/03/2025 PM
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