Ideas

e07e9a3365a0c0bd's avatar
e07e9a3365a0c0bd
Seasoned Newcomer
9 months ago
Status:
Duplicate

Can’t claim pack bug

I opened a rare gold pack to which I got a loan player pack in which I now can’t claim I have a ton of rivals packs to open but now I’m stuck in a loop of trying to claim the pack and being returned to menu or if on the web app just making me sign in again help 

xbox

B3AN123

about 3.30am 6/3/25

2 Comments

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  • EA_Hux's avatar
    EA_Hux
    Icon for Community Manager rankCommunity Manager
    9 months ago

    Hello e07e9a3365a0c0bd ,

    It looks like you opened a duplicate thread for the pack that cannot be claimed issue. We are currently working on a fix and you can find the main thread for this issue here.

    You can follow that thread to receive updates about this issue. In the meantime, I'll close this duplicate thread.

    Thank you.

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