Ideas

eldarja's avatar
eldarja
New Spectator
8 months ago

Didn't get rewards from FC Season Pass

Hi,

I was playing on PS 5 and I was about to claim rewards for levels 34, and 35
- 1 of 4 88+ pick
- Tradeable 86+ x2 pack
- 85+ x10 pack
- Chiesa


On PS5 I couldn't claim the the rewards for level 34. I did claim for 35 though

I now opened EA FC 25 Web app, and it shows as already claimed, but I did not actually claim the 88+ pick (free) and tradeable 86+ x2 pack (paid pass)

Can you please look into this?

Thanks

playstation

2 Comments

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Thanks for reporting this issue. Our team will look into this. Please also restart your game and then check again for your packs and new items. 

  • BnpRahat's avatar
    BnpRahat
    New Spectator
    7 months ago

    I got same problem, didn’t come the option to take lisando and van de beek. 

    I claimed all rewards together

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