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GHPIZZA's avatar
GHPIZZA
New Spectator
5 months ago

Fc 25 crash on launch even after clean install

Hi, I'm having a serious issue with EA SPORTS FC 25 on PC. Every time I try to play Career Mode, the game crashes after a few seconds—even after a clean reinstall and disabling antivirus software. I’ve tried compatibility mode, verified files, and followed all available troubleshooting steps. This has been happening with both FC 24 and now FC 25, and I can’t play the game at all. Can you please help me resolve this issue or escalate it to your technical team? My EA ID: GHPIZZA Platform: PC (Steam) Thank you.

3 Comments

  • GHPIZZA's avatar
    GHPIZZA
    New Spectator
    5 months ago

    Hi, thanks for the response.

    Unfortunately, I can't attach a DxDiag file due to forum limitations, but I did analyze the crash dump using WinDbg.

    The crash occurs inside the FC25_Trial.exe process with an Access Violation (c0000005) error at:
    FC25_Trial!ANTICHEAT_VIRTUALIZE_CODEMARKER+0xa2b91c      
    This typically points to memory corruption or anticheat-related protection errors. I've already tried:

    Clean reinstall

    Disabling antivirus (V3 completely removed)

    Running in Windows 8 compatibility mode

    Disabling overlays (EA, Steam, etc.)

    Launching with launch options: -nologo -nomovie -windowed -noborder -dx11

    Analyzing crash dumps (as above)

    Despite all this, the game crashes 10–20 seconds into Career Mode, with no visible error message—just an instant exit to desktop.

    This has happened with both FC 24 and now FC 25. I’d appreciate it if you could escalate this to the technical team.
    Let me know if there's anything else I can try.

    I'm currently away on a business trip, so I can't attach the DxDiag or crash dump file directly. However, I previously analyzed the crash dump using WinDbg and can share the relevant details below for your reference.

    I can send the actual file once I'm back, if needed. Thanks

     

     

     

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    5 months ago

    If you're having issues with the anticheat, we have an article with some troubleshooting steps you can try. It might also be worth trying a reinstall of the anticheat by itself.

    If you're still having issues, a DxDiag would be very helpful. You can be able to attach it the same way you did your crash file.

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