FC 25 Ultimate Team Glitch: Lost Rewards Due to Opponent Team Clustering Bug

Dear EA Team,

I was recently playing an FC 25 Ultimate Team solo draft match around 3:25 UTC on March 6, 2025, when I experienced a glitch where the entire opposing team was clustered in their corner area below the goal. As soon as the final whistle blew, signaling the end of the game, my game crashed due to this bug. As a result, I lost my draft token as well as my final reward for online drafts.

My account ID is PurelyCroissant, and I have proof of this glitch. I would appreciate your assistance in resolving this issue and recovering my lost items.