Ideas

ArturTodros's avatar
ArturTodros
New Spectator
6 months ago
Status:
New

GetDeviceRemoveReason faild with DXGI_ERROR_DEVICE_HUNG

Hello

I have a directX Error - DirectX function GetDeviceRemoveReason faild with DXGI_ERROR_DEVICE_HUNG ("The GPU will not respond to morecommands") GPU: NVIDIA GeForce RTX4090 Laptop GPU: Driver 57247. 

I am after all actualization before, new bios version, fresh windows instalataion, fresh FC25 instalation, fresh drivers itc. 

Now I am working on fresh windows and instalations again. Pls help I saw many people had same issue.

Attached DX diag report and picture with error

3 Comments

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    6 months ago

    ArturTodros 

    Run Windows Update and download then install any available update.

    Do this repeatedly until no more updates are available.

    Try playing at this point.

    If the issue persists, try the following steps: 

    1. Run System File Checker to help ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
    2. Perform a clean boot before starting: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/

    Thanks.

  • ArturTodros's avatar
    ArturTodros
    New Spectator
    6 months ago

    Unfortunately it does not work. Do you have any other ideas ?

    Thanks

    Artur

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