Ideas

zCraigy6865's avatar
zCraigy6865
New Spectator
9 months ago
Status:
Duplicate

Gold pack bug

I opened a pack 10 hours ago, the pack gave me a gold "loan pack" within that. I have tried to open numerous times on both app and console. It says problem with login services and logs me out without the pack being redeemed. 

I cannot open any more packs or rewards as thus pack needs to be dealt with first.. Which I am unable to do!

Please try to solve this problem ASAP as I know I'll not be the first or last user with this problem.

If this is any help for EA. This pack which is giving me the problem come from an "objective reward" hope this helps and i'm granted with something back in return 😉

5 Comments

Comments have been turned off for this idea
  • F1FA_1egend's avatar
    F1FA_1egend
    Seasoned Newcomer
    9 months ago

    Same exact issue. Contacted support and they said they were aware of it 

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    9 months ago

    Thanks for letting us know you are experiencing this. This is definitely on our radar! We've received a few reports on this and have a main thread live here: Can’t claim pack. We'll update that thread when we have news to share. I'll close this out here in the meantime.

About FC 25 Bug Reports

Report bugs and see what the EA Sports FC 25 community is saying on this forum.Latest Activity: 5 hours ago