2:50 PMThanks for bringing this to our attention. Thankfully, our teams have noticed this issue and they're working diligently to fix it as soon as possible. It might take some time until things are completely fixed, so I appreciate your patience as we work through this. I understand that nobody likes to wait, but rest assured the team is actively working on it and you can keep an eye on our official X/Twitter channels or EA forums in the meantime to keep yourself updated on what's going on. I hope you understand, and thanks again for your cooperation. Is there anything else we can help with today
this is what ea. chat said to me absolute joke