Ideas
27 Comments
- Etban2 months agoSeasoned Newcomer
Hi, Ever since FC25 has been added to the xbox cloud I have been playing but the season pass has been unavailable to me this entire time.
Since it's on the cloud, I am unable to log out and log back in within the game itself. Any advice would be helpful, thank you! - SureTea02 months agoSeasoned Newcomer
I’ve the same problem
- IDk1337692 months agoNew Spectator
I had the same problem, but turning off 2FA somehow helped
- luisitorey8374882 months agoSeasoned Novice
I recently bought the new season pass and since 2 days ago I’ve been with a problem or glitch that tells me that the season pass is not available for the moment, I don’t know why this started to happen but I can’t do objectives outside UT cause it keeps telling me the same when I get into an other game mode, what could I do to fix it? Or where do I call, practically I can’t level up the season pass. Another thing is that I play in cloud gaming but last week everything was fine
- EA_Hux2 months ago
Community Manager
Hello Hamakurdish0751 ,
Could you try those few steps:
- Close the game
- Logout of your Xbox account
- Log back in
- Restart the game
If the issue persist, you can try to reinstall the game.
Let us know if one of those steps helped you.
- Hamakurdish07512 months agoNew Spectator
I'm using the Xbox cloud gaming trying ale ways but still not showing the season pass rewards there are locked
- EA_Hux2 months ago
Community Manager
Thank you for the information.
Are you using the Xbox Cloud gaming on a PC or on the console ?
If you have the chance, could you access the game directly on the Xbox console (without cloud gaming) at least one time to see if the error still appear.
- Hamakurdish07512 months agoNew Spectator
Using Xbox cloud gaming on PC I unfortunately I don't have a console to open the account
Pls. Have any solution for my case?
- EA_Hux2 months ago
Community Manager
Did you wait around 20 minutes after receiving this error ? Maybe it's just a temporary issue.
Make sure that every time you quit the game, you quit Ultimate team first. Because if you close the game, the Ultimate team session could still be active in the background and causing errors.
- Hamakurdish07512 months agoNew Spectator
Dear nearly 3 Days having this issue and I'm everytime close the ultimate team and then close the game Dear there's any thing must be doing to fixing the problem 😞 😞