Ideas

Massimo_Is_Back's avatar
Massimo_Is_Back
New Spectator
21 days ago
Status:
New

''Kick off Cup'' Glitch

I was the victim of a glitch in the ''kick off Cup'' tournament at 4pm: I reached the final and played against a boy from ID: *-_ who took advantage of a glitch to win the tournament. I was winning 2-0 in the 5th minute and all of a sudden the match stops, telling me I've won and to leave the match. I exit the game and after 20 minutes of waiting I result loser, also losing the first prize of 500FC points, I have photographic proof of what I say. I want a refund of 400FC points that are mine.

[Thread moved from IT FC 25 boards to EN FC 25 boards, please review the guidelines and find the right language boards to post on, also, please avoid calling out other players directly on the boards, per rules. EA_Claus]

1 Comment

  • EA_Claus's avatar
    EA_Claus
    Icon for Community Manager rankCommunity Manager
    21 days ago

    Hey Massimo_Is_Back​,

    Unfortunately, we can't change the results of a match you played, nor get you the points you missed out on. However, the best way to report this player in this case is through the player report form here, which grabs some of the information we need to investigate.

    Our dedicated teams will look into any rule-breaking behavior. We appreciate your patience with this loss.

    Let us know if you need help with anything else.

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