Hi EA team,
I'm experiencing persistent black screen crashes in EA SPORTS FC 25 on PC. The crash sometimes happens while the game is idle, but also occurs when transitioning between Ultimate Team menus and matches. The screen goes completely black and loses signal, though the PC remains powered on. After a couple of minutes, the fans quiet down and the system resets itself without a full reboot — all apps are closed and I’m back at the desktop.
This is the only game on my system that causes this issue. No other titles crash, including more GPU-intensive games.
Here’s everything I’ve already done;
Fully uninstalled and reinstalled EAFC 25, including manual deletion of leftover folders in AppData, Documents, Program Files, etc.
Used DDU in Safe Mode to clean old NVIDIA drivers
Installed the latest NVIDIA Game Ready Driver 576.52 (WHQL)
Disabled all overlays (EA App, NVIDIA, Xbox Game Bar)
Disabled EXPO/XMP in BIOS (RAM is running at JEDEC default)
Temperatures and voltages are stable under load
Controller emulator software is not active with EAFC
EA App and Windows are fully updated
This issue has caused me to lose Weekend League progress and in-game rewards, as disconnects register as losses.
System specs;
CPU: AMD Ryzen 5 7600
GPU: RTX 4070 Super (Driver 576.52)
RAM: 32GB DDR5 6000MHz (EXPO disabled)
Motherboard: MSI PRO B650M-A WIFI
PSU: Corsair RM750e, 80+ Gold
OS: Windows 11
The game still crashes randomly — either mid-transition between menus or even while idle. I’ve done everything I can to ensure my setup is clean and stable. It really seems to be an issue specific to this game or its anti-cheat. Would appreciate any help or escalation.
Thanks.
