Ideas

WaqarAli28's avatar
WaqarAli28
New Novice
9 months ago
Status:
Duplicate

Redeem pack error

I got totw pack from store packs and whenever i try to redeem it , the game logs out saying login unavailable. I can't open any other packs because of this.

I tried opening it from console and companion app restarted game and it's been a few hours now.i need help please 

5 Comments

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  • TrxL's avatar
    TrxL
    New Spectator
    9 months ago

    Same here! Pls help! I cannot open  any packs…

     

  • TigerSanta's avatar
    TigerSanta
    Seasoned Newcomer
    9 months ago

    Same thing here it doesn’t matter i use console or app i can’t redeem it or open it or open any other packs

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    9 months ago

    Hey folks, 

    Thanks for letting us know. This is definitely on our radar! We've received a few reports on this and have a main thread live here: Can’t claim to pack. We'll update that thread when we have news to share. I'll close this out here in the meantime.

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