white screen

Tengo el mismo problema,mi region es Estados Unidos y nada,no sé soluciona,he enviado reportes a ea y nada

I tried all the methods available on the Internet and the community, but they did not work.

Like

Change DNS 

Rebuild the database

Phone data

.....etc

Things that happened at the same time as my problem could be the cause of the problem.

1. The same problem happened at PS4 and  it solved.  after 2 days it appears to me at PS5 But it didn't solved yet
2. The Same time that the Electric issues happened at Spain and Portugal . The Problem happened to me . So I wonder if it affects to the servers ( I don't live in Spain or Portugal )
3. At the same time the problem happened.  In Egypt the server had been changed.  And usually I play against players from Egypt ( I Don live in Egypt )
4. One of the people in the group told me that they tightened the ban in the banned countries and it affected some accounts that are not included in the banned countries.

The only one in the community that they told me about is 4. Is that true?

Im in UTC+8 Hong Kong region. its been more than a week like this, I just tried to launch the game and it appeared the same "unable to connect" wordings, which means I could not play online and connect to EA server in FC25 again.

Below is the photo just now (HKT 20:19)

Please kindly help me figure out or sort the problem out.

Many thanks!

Thank you. I've passed on these details to the team investigating this.

When do you expect the problem to be solved, because it has been 8 days?

Thanks so much. I hope EA team will repair the bug promptly

AlifayazZ

Ps4

When I'm trying to connect to ea servers a white screen comes on and then it says: you have lost your online connection. Check your home network.

My time zone is 

GMT+3:30

FYI, just now I launched FC25 and I it appeared the below wordings:

HKT 17:25 7/5/2025

Please help, thanks!

FYI, just now I launched FC25 and I it appeared the below wordings:

HKT 17:25 7/5/2025

Please help, thanks!

Just now 8/5/2025 HKT 11:30, could not connect to server again....

How many times we need to face such stupid bug again?

 

Just now 9/5/2025 HKT 11:10, could not connect to server again....

How many times we need to face such stupid bug again?