App bug: 87 ovr evolved player submitted as an 80 ovr gold rare player

Hi everyone, 

I would like to tell you about my last experience with this joke company. 

I've made few SBCs  Toty crafting upgrade from the app and is seems like my Evo player Gabriel Jesus 87 ovr was submitted as an 80 player in one of the SBC's. 

I explained to the EA sports costumer service and the firs person told me that they can't do nothing , even if is their mistake and ended the chat without to let me say something. The second person was a little better, but still they said that they can't do nothing. 

Now, I don't know how is normal , but in my opinion they should be able to give my player back sincer is their bug, not my one! Or they should give me any compensation or something, but the true is that they don't **bleep** care about us!!! 

I'm really done with this game, with company. I wish I can do something to them at this point, but I'm nothing...